This policy sets out clearly how personal information is collected, stored, and protected for users of the f150 platform.
Last updated: 1 January 2026
Various types of information are collected when you register and use f150's services. The purpose of collecting this data is always to improve service quality and ensure user safety. We never collect unnecessary or excessive information, and data collected is not used beyond its stated purpose.
F150 uses collected data only for specific, necessary purposes. Our core focus is verifying accounts, ensuring security, improving service quality, and delivering a personalized experience. Payment information is used solely for processing transactions and preventing fraud.
By analysing user preferences and behaviour, we improve the platform's design and functionality. Your data may be used to send relevant promotions and offers, though you can opt out of such communications at any time. We are also obligated to retain certain information in order to comply with applicable laws in Bangladesh.
Data is also used to improve customer support, resolve technical issues, and implement responsible gaming policies. We never sell user data to third-party advertisers.
The f150 website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help remember your session details on future visits. They are essential for keeping you logged in, saving your language preferences, and completing security checks.
Analytical cookies tell us which sections users spend the most time in and where they encounter difficulties. This information is used to improve the platform and is never used to identify any individual user. You can manage cookies through your browser settings, though doing so may affect the functionality of certain features.
F150 stores collected data on secure servers, and all sensitive information is protected using encryption technology. Data is retained for as long as your account remains active, and certain information may be kept for a defined period after account closure to meet legal obligations. Regular security audits are conducted to prevent unauthorised access.
F150 does not generally share personal information with third parties. However, limited data may be shared with mobile banking providers (bKash, Nagad, Rocket) for payment processing, and with partners who maintain our technical infrastructure. These partners operate under strict confidentiality agreements and are not permitted to use the data for their own purposes.
Where required by law or government directive, information may be disclosed to the relevant authorities in accordance with applicable regulations. In such cases, we will endeavour to notify the user where possible.
Every f150 user has certain fundamental rights regarding their personal data. You may request to view your stored information, correct any inaccuracies, or have unnecessary data deleted at any time. These requests can be submitted through our customer support team, and we will respond as promptly as possible.
You may also opt out of marketing messages and promotional communications at any time. However, account security alerts, transaction confirmations, and urgent notifications cannot be disabled, as these are an essential part of the service. Requests for data portability can also be made through our customer support team.
F150 reserves the right to update this Privacy Policy as needed. Users will be notified in advance of any significant changes. The latest version of the policy will always be available on this page, with the date of the most recent update clearly indicated. Continued use of the platform constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our customer support team. Our team is available around the clock, seven days a week, and support is provided in Bengali. Data protection requests are handled as a top priority.
F150 believes that transparency and accountability are the foundation of a trustworthy platform. Protecting your data is not merely a legal obligation for us — it is an ethical responsibility to our users. We are committed to ensuring your information is never misused and that your privacy is always treated with the utmost care.
Email: support@f150.im
Support hours: 7 days a week, 24 hours a day
For questions about our Privacy Policy or anything else, visit our FAQ section — or jump straight in and create an account.